Straight answers to common questions.
Ordering, delivery, coverage and company information in one place.
ஆர்டர், டெலிவரி மற்றும் சேவை தொடர்பான பொதுவான கேள்விகளுக்கான தெளிவான பதில்கள்.
What areas do you deliver to?
Ecoo Basket currently serves retailers across Chennai. Serviceability is confirmed using your store address and PIN code.
What is your delivery time?
Same-day dispatch with a typical 24–48 hour delivery window across Chennai.
How do I place a wholesale order?
Place orders online through EcooBasket.com, or contact our team by phone or WhatsApp for support.
Can I order on EcooBasketB2B.com?
EcooBasketB2B.com is the corporate website. Product ordering is handled separately on EcooBasket.com.
What products do you distribute?
Everyday FMCG categories including biscuits, beverages, noodles and foods, home care, staples and groceries, plus selected Nuts & Spices.
What is the minimum order value?
The current minimum wholesale order is ₹10,000.
Do you currently deliver outside Chennai?
No. Chennai is the current delivery market. Metro, non-metro, Tier-2 and Tier-3 city references on this website describe future growth strategy only, subject to service quality, demand and unit-economics validation.
Still have a question?
Talk to our Chennai team for a clear answer.